At betpark, your privacy is a serious responsibility — not just a legal requirement. This page explains exactly what personal data we collect from Filipino members, how we use it, how we keep it safe, and what choices you have. Reading this policy helps you understand your rights and our commitments before you play.
Last updated: 2025. This policy applies to all betpark members based in the Philippines.
This Privacy Policy applies to all personal information collected by betpark through its website, mobile platform, and any related services offered to members in the Philippines. It covers the type of data we collect, the reasons we collect it, how long we keep it, who we may share it with, and the rights you hold as a data subject under applicable Philippine law. By registering an account or continuing to use the betpark platform, you acknowledge that you have read and understood this policy. If you do not agree with how we handle your data, you should refrain from using the platform and may contact us to have your account and associated data reviewed. We update this policy periodically and will notify active members when material changes are made.
When you register for a betpark account, we collect your full name, date of birth, email address, phone number, and a valid government-issued ID for identity verification. During the course of your membership, we also collect transactional data such as deposit and withdrawal records, betting history, and bonus usage. Technical data is automatically gathered when you use the platform, including your IP address, device type, browser version, and session timestamps. We may collect additional information if you contact our support team, including the content of your messages and any documents you submit. All information collected is limited to what is necessary for the purpose for which it is gathered, in line with the principle of data minimisation.
betpark uses your personal information to operate and maintain your account, process transactions, verify your identity, and deliver the services you signed up for. We also use data to comply with legal and regulatory obligations applicable in the Philippines, including anti-money laundering checks and age verification requirements. Aggregated and anonymised data may be used to analyse platform usage, improve the user experience, and develop new features. Where you have provided consent, we may use your contact details to send you relevant promotional communications — you can withdraw this consent at any time through your account settings. We do not use your personal data tomake automated decisions that significantly affect you without human review, and we do not build profiles for the purpose of selling your data to advertisers. Our use of your information is always proportionate to the legitimate purpose it serves.
betpark does not sell your personal data to third parties for commercial purposes. We may share necessary information with trusted service providers who assist in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the specified purpose. In cases required by Philippine law or a valid court order, we may disclose personal information to government authorities or regulators. If betpark undergoes a business transfer or merger, member data may be included as part of that transaction, and affected members will be notified in advance where legally permitted. We do not transfer your data to parties in countries that do not provide an adequate level of data protection without appropriate safeguards in place.
We retain your personal data for as long as your betpark account is active or as required to fulfil the purposes described in this policy. Account records and transaction histories are kept for a minimum of five years after account closure in order to comply with Philippine anti-money laundering and financial record-keeping requirements. Data collected for responsible gaming or self-exclusion purposes may be retained for longer periods to protect your interests and prevent re-registration during an exclusion period. After the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you. You may request early deletion of specific data by contacting our support team, subject to our legal obligations to retain certain records.
betpark applies industry-standard technical and organisational security measures to protect your personal information from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account data is stored in protected environments with restricted access. Our team undergoes regular training on data handling best practices, and access to member data is limited to staff who genuinely need it to perform their role. We conduct periodic security assessments to identify and address potential vulnerabilities before they can be exploited. While we take every reasonable precaution, no online system can guarantee absolute security — if you suspect that your account has been compromised, please contact our support team at [email protected] immediately.
As a member based in the Philippines, you have the right to access, correct, or request deletion of the personal data we hold about you, in accordance with the Data Privacy Act of 2012. You may also object to certain types of processing, request that we restrict how we use your data while a concern is being investigated, or ask us to provide your data in a portable format. To exercise any of these rights, you can contact our support team directly at [email protected] with your request and we will respond within a reasonable timeframe. If you believe your data rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines. betpark is committed to honouring your rights and will never penalise you for making a legitimate data request.
betpark uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how members navigate the platform so we can continue improving the experience. Essential cookies are necessary for the platform to function and cannot be disabled without affecting your ability to use the service. Analytics cookies help us understand aggregate usage patterns — these do not identify you personally and the data is used solely for internal improvement purposes. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect some platform features. By continuing to use the betpark platform, you consent to our use of cookies as described in this section.
betpark may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors relevant to operating in the Philippines. When we make material changes, we will notify active members via an in-platform message or by email to the address registered on their account. The updated policy will take effect from the date it is published on this page. We encourage you to review this page periodically so you remain informed about how your personal data is being handled. Your continued use of betpark after the effective date of any updated policy constitutes your acceptance of those changes.
Quick answers to what Filipino members most often ask about data and privacy on betpark.
If you have questions about your privacy rights or how betpark handles your information, our support team is ready to help. You can also explore the FAQ or head straight to your account.